2026 Founding Edition

Important Summary

The Auction Command Center 2026 Founding Edition is immediately delivered digital content. All sales are final once delivery, download, copying, authorization, or access to the Product begins. ACC does not offer an unconditional post-delivery or change-of-mind refund period.

Refunds remain available for non-delivery, duplicate or incorrect charges, unauthorized purchases, a material difference from the published offer, an uncured failure of documented core functions in a supported configuration, a requirement imposed by Lemon Squeezy or applicable law, or a discretionary exception approved by Danny McCargar.

A full refund, payment reversal, or successful chargeback automatically terminates the Product license and all update, support, and future-edition discount rights. The customer must stop using the Product, remove collaborator access, and delete all Product copies and extracted proprietary materials under the customer’s control.

1. Scope

This Refund Policy applies to the one-time purchase of the Auction Command Center 2026 Founding Edition. The purchase is not a subscription and does not create a recurring-payment cancellation right.

Lemon Squeezy processes checkout transactions as merchant of record. This Policy states ACC’s supplier refund rules. Lemon Squeezy may independently issue, deny, or require a refund under its buyer terms, fraud and chargeback controls, payment-provider rules, or applicable law.

2. Final Sale After Digital Delivery Begins

The Product is digital content that is made available promptly after a completed purchase. Once the Product file, delivery link, customer portal, license key, or other access mechanism is transmitted or made available, or the customer downloads, copies, authorizes, opens, or uses the Product, the sale is final except for the specific remedies stated below or rights that cannot lawfully be waived.

A customer may cancel for a full refund before delivery or access begins if the order has completed but fulfillment has not yet started. Because fulfillment is designed to occur promptly, this circumstance may be rare.

ACC does not provide a refund solely because the customer changed their mind, found another product, did not use the Product, no longer needs it, or decided after receiving access that the purchase was not worthwhile.

3. Qualifying Refund Circumstances

ACC will provide a full or corrective refund when appropriate for:

• failure to deliver or provide access after the customer supplies a correct email address and gives ACC a reasonable opportunity to resend, replace, or restore access;

• a duplicate charge, incorrect amount, excess charge, or other payment-processing error;

• an unauthorized or fraudulent purchase, subject to reasonable identity and provider verification;

• a material difference between the delivered Product and the published description, compatibility requirements, or included package that ACC cannot correct;

• failure of documented core Product functions in a supported configuration that ACC cannot cure through a reasonable support, replacement, update, recovery, or workaround attempt;

• a refund required or directed by Lemon Squeezy, a payment provider, card network, applicable law, or a government authority; or

• another circumstance approved by Danny McCargar in his reasonable discretion.

A request based on non-delivery, material misdescription, or an alleged core-function failure should be submitted within fourteen calendar days after purchase so ACC can promptly verify the delivered release and surrounding circumstances. This reporting period does not limit nonwaivable rights, an unauthorized-charge claim, a duplicate-charge correction, or Lemon Squeezy’s independent authority.

4. Request and Evidence Requirements

Send refund requests to support@auctioncommandcenter.app and include:

• the purchaser’s name;

• the email address used for the order;

• the order number or receipt identifier, if available;

• the requested remedy; and

• for an after-delivery claim, a concise description of the qualifying issue.

For a technical or material-nonconformity claim, ACC may request the Product release, supported league configuration, browser, Google account type, reproduction steps, screenshots, or a privacy-screened diagnostic copy. ACC will collect only information reasonably necessary to verify the order and evaluate the claim.

The customer must provide a reasonable opportunity for ACC to resend delivery, supply a replacement, correct a defect, provide an update, perform recovery, or explain the documented workflow. ACC will ordinarily make one reasonable cure attempt before determining that a technical or nonconformity refund is required.

The two-business-day support response target is a response goal, not a guaranteed resolution time. A seven-day or other unconditional refund is not created by the support target.

5. Circumstances That Ordinarily Do Not Qualify

Unless required by law, directed by Lemon Squeezy, or approved as a discretionary exception, ACC ordinarily will not issue a refund because:

• the customer changed their mind, did not use the Product, no longer needs it, or did not have time to use it;

• the customer expected a feature, integration, data source, automation, prediction, outcome, or service that the published offer expressly excludes;

• the customer uses an unsupported league format, roster structure, workflow, browser, account environment, or configuration;

• customer-supplied player data, values, rankings, league settings, notes, or draft entries are incomplete, inaccurate, unauthorized, outdated, or unsuitable;

• the customer declines required Google authorization, setup steps, import validation, updates, or documented recovery procedures;

• unsupported edits, deleted formulas, renamed or removed tabs, overwritten calculated cells, altered scripts, bypassed protections, or unauthorized modifications damage the Product;

• a draft result, bid result, roster, league result, prize, or strategic decision does not meet the customer’s expectations;

• a temporary third-party outage or change occurs but the Product remains substantially usable or ACC provides a reasonable workaround;

• the customer violates the License Terms, redistributes the Product, or uses it outside the licensed purpose; or

• the customer requests a post-delivery refund without identifying a qualifying issue.

These limitations do not reduce a nonwaivable consumer right or remedy.

6. Refund Amount, Method, and Timing

An approved full refund returns the amount paid for the Product through the original transaction, including amounts the merchant of record is required to return.

Because the Product is sold as one one-time license and package, ACC does not ordinarily provide partial refunds based on elapsed use, unused features, season timing, or dissatisfaction with individual functions. A partial or corrective refund may be used for a duplicate charge, overcharge, tax correction, provider adjustment, or another circumstance where a full refund would be inaccurate.

Refunds are submitted through Lemon Squeezy or the applicable payment provider to the original payment method when available. Once submitted, a refund may take up to ten days to appear on the customer’s statement. Exchange-rate differences, bank processing practices, card-network timing, wallet rules, and local payment-method timing are outside ACC’s control.

ACC will ordinarily acknowledge a complete request and target an eligibility decision within two business days. Fraud review, payment-provider investigation, or technical evaluation may take longer. ACC will communicate material status changes and information reasonably required.

7. Effect of Refund, Reversal, or Chargeback

A full refund, payment reversal, or successful chargeback automatically terminates:

• the Product license;

• all rights to access, copy, operate, or use the Product;

• update and support eligibility;

• the original-purchaser 2027 edition discount; and

• every other entitlement tied to the refunded order.

The customer must immediately stop using the Product, remove collaborator access, and delete all Product copies and extracted proprietary materials under the customer’s control, except where retention is required by law. ACC will not access the customer’s Google Drive to delete files.

A fully refunded order, final payment reversal, or successful chargeback no longer counts toward the approved 100 completed-paid-order Founding Edition cap after the provider status is final.

8. Chargebacks and Provider Authority

Customers should contact support@auctioncommandcenter.app before initiating a chargeback so ACC and Lemon Squeezy have an opportunity to correct a delivery, duplicate-charge, or qualifying Product issue.

Lemon Squeezy controls payment-provider disputes and may issue a refund independently to prevent or resolve a chargeback. A successful chargeback or other payment reversal terminates the license and associated entitlements.

ACC may preserve order, delivery, acceptance, support, refund, and license records needed to respond to a dispute, prevent fraud, maintain accounting records, or establish legal rights.

9. Mandatory Rights

Nothing in this Policy limits a right or remedy that cannot lawfully be waived. Where applicable law, Lemon Squeezy’s buyer terms, a card network, or another payment provider supplies a stronger right, that requirement controls.

Immediately delivered digital content may be subject to location-specific consent, withdrawal, or cancellation rules. Lemon Squeezy, as merchant of record, may apply those rules directly.

10. Changes and Version Control

ACC may revise this Policy for future purchases. The version presented with an order governs ACC’s voluntary refund commitment for that order unless a later change is required by law or gives the customer a more favorable remedy.

ACC will publish the current version and effective date and preserve prior published versions. The final-sale rule and qualifying remedies must be presented clearly before purchase and may not be contradicted by sales, checkout, email, or support statements.

11. Contact

Refund, billing, and Product-support requests:

support@auctioncommandcenter.app